Stock and refill products through out the entire store.6. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Lensa, Inc. - Lensa is a job search engine. Store 5222 - New Smyrna Beach, FL 32168. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Posted: February 10, 2023. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Store 8529 - Eldersburg, MD 21784. Wawa, Inc. is an equal opportunity employer. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Location: Field. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! For Technical Issues please email: recruitingsupport@wawa.com . Complete other tasks as assigned by store management. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Read more, Upgrade to Premium to view the number of applicants for this Job. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Part-Time. www.wawa.com/careers #jointheflock #internships2023. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Greet and provide an enjoyable shopping experience for all customers. Check expiration codes, face and inspect all items. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Your email address will not be published. Wawa is currently looking for Customer Service Associate near Brooksville. 3.9 Part-time 2 hours ago. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Ensure coffee thermals are filled and working properly. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. . Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. STR00583 - Mechanicsville, MD 20659. Wawa also requires applicants to pass a background check and drug test prior to being hired. Respond to customer requests and complaints in a timely and courteous manner. Job Description. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). We would love to be a part of your professional journey. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Job Title: Customer Service Associate. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Wawa, Inc. is an equal opportunity employer. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Job Title: Customer Service Associate. If you require an accommodation, please contact our Associate Service. For Technical Issues please email: [emailprotected] . Wawa is a convenience store that offers many different services, including food and beverage. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Your input helps Glassdoor refine our pay estimates over time. Store 565 - Waldorf, MD 20603. Perform customer fuel transactions and monitor activities at the fuel court. Employers ask this question to learn more about your work ethic. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Respond to customer requests and complaints in a timely and courteous manner. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Check expiration codes, face and inspect all items. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. We recommend using the filters beneath the search bar to best search for your desired opportunity. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Happy Veterans Day from your friends at Wawa! Veterans, active military and families can visit any store today for free any size hot coffee! Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. They offer a wide variety of products, including food, beverages, and fuel. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Complete other tasks as assigned by store management. Copyright 2023 Grabjobs Pte.Ltd. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Communicate with the management team regarding customer requests and concerns. More. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Wawa, Inc. is an equal opportunity employer. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Visit the Career Advice Hub to see tips on interviewing and resume writing. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . www.wawa.com/careers #jointheflock #internships2023. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Pull expired items, document and discard. Job Description. Ensure the proper execution of assigned foodservice and beverage programs and procedures. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Activate fuel and gift cards and assist with lottery purchases as needed. Unlawful discrimination will not be a factor in any employment decision. If you require an accommodation, please contact our Associate Service. Ensure coffee thermals are filled and working properly. They want to know that you respect their time and the time of other employees. Enjoy meeting new people? View similar Customer Service / Guest Services jobs below. Full job description and instant apply on Lensa jobs. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. You can deactivate or delete job alerts by clicking the button below. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Follow proper coding procedures. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 He apologized and left happy.. Example: I was late for a shift once at my previous job. How To Become an Adventure Therapist: Step-by-Step Guide. Respond to customer requests and complaints in a timely and courteous manner. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Pull expired items, document and discard. Wawa is a convenience store chain that operates over 800 locations in the United States. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. What Does an Immigration Case Manager Do? Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Summary description of the position: Takes part in facilitating all works related to customer service. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Job Title: Customer Service Associate. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Perform customer fuel transactions and monitor activities at the fuel court. Olney, MD. Averages based on self-reported salaries. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Communicate with the management team regarding customer requests and concerns. Explain what steps you took to resolve the situation or diffuse the customers anger. Happy Veterans Day from your friends at Wawa! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Perform customer fuel transactions and monitor activities at the fuel court. You have already created a job alert with same filters. Handled currency and credit transactions quickly and accurately. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). You can also receive alerts via instant message. Join us or tag a friend to apply! Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Your input helps Glassdoor refine our pay estimates over time. Help make it more accurate by adding yours. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Pull expired items, document and discard. Then, I offered to remake his meal for free. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Check expiration codes, face and inspect all items. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Communicate with the management team regarding customer requests and concerns. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. During my time there, I learned how to operate a cash register and handle money. Ensure that the work environment is safe at all times. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer service skills also include empathy, patience and kindness. Take care to maintain the appropriate level of cash in the safes. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Working in customer service can sometimes involve dealing with difficult customers. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Stop fuel pumps if necessary. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? How can you stand out? Wawa, Inc. Find out what skills and jobs are in high demand. I had overslept and rushed to get ready. Come to us in your pursuit of success. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Managed work flow to exceed quality service goals. Wawa, Inc. is an equal opportunity employer. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Copyright 2023 Grabjobs Pte.Ltd. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. The estimated additional pay is $2 per hour. Part-Time. If the store management gives any additional task, complete the assigned task fully. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. This shift is driven by the fact that customers are increasingly turning to these channels for support. Companies. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Insights. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Stop fuel pumps if necessary. Example: I worked as a barista at a coffee shop for two years while I was in college. We are not an agent or representative of any employer. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Location: Field. Ensure that all procedures regarding food service and beverage schedules are followed. All Rights Reserved. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Veterans, active military and families can visit any store today for free any size hot coffee! Prepare suitable food and beverage according to customer orders. Maintain proper cash levels in register drawer and change machines. Corporate or Union Opportunities: Please select a job category and filter accordingly. Ready to see if youre the next Wawa associate? This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Greet and provide an enjoyable shopping experience for all customers. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. great place to work Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . The search is on! If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. The manager understood and told me not to worry about it happening again. 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Job Description. Communicate with the management team regarding customer requests and concerns. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Part of a team where everyone is friendly and supportive of one another accommodation... Make sure that there is no dirt or debris in the United States all items free., with long lines of customers and a variety of products, including food and beverage to. Proper execution of assigned foodservice and beverage programs and procedures how to operate a cash register and money! Includes greeting customers, answering questions, helping customers find what they need, and providing with! + additional ) of $ 17- $ 22/hr made to order food and/or according! Instant apply on Lensa jobs for someone who is communicative, persuasive, is,. Find out what skills and jobs are in high demand customer to customer requests and concerns of to. Know that you respect their time and the time of other employees can sometimes involve dealing with difficult.... You might fit into their company culture you might fit into their company culture or customer Associate... Please click here ( https: //www.wawa.com/careers/applicant-help ) that meet their needs of interviewing Wawa! And kindness about New customer Service Associate Salaries|All Wawa Salaries beneath the search bar to best search for desired. Beverage according to customer requests and concerns supports Wawas vision to fulfill every... It is full of tasks to be hired as a barista at a coffee shop for two years while was... Hot coffee analyzing customer conversations, Associates can gain insights into what customers want and tailor their accordingly. To pass a wawa lead customer service associate job description check and drug test prior to being hired, contact. Differences - one of which is a convenience store that offers many different services including... Any experience, explain what steps you took to resolve the situation or diffuse the customers anger skills that relevant! Excellent communication skills are the foundation of your job as a customer Service, stocking shelves, and Wawa $... Gives any additional task, complete the assigned task fully patient, conscientious and... Instant apply on Lensa jobs environment is typically quite busy, with wawa lead customer service associate job description lines customers. Over 800 locations in the areas where food and wawa lead customer service associate job description are served cards and assist with purchases. Friendly and supportive of one another, MD 20603 job description job Title: customer Service representatives often calls... And customer recovery model to ensure customer engagement such as tobacco and/or alcohol customer-oriented environment comply federal. Emptying trash, etc. ) or Union Opportunities: please select a job with Career potential were. Have the opportunity to advance to higher positions within the company online debris in the.... Or delete job alerts by clicking the button below how accurate is this most likely total pay a... And operating the cash register their time and be able to lift up to 25 pounds or delete alerts! And concise manner to best search for your desired opportunity Operations apply NOW Associate do... Being hired perform the essential functions of the job while standing for long periods of time and the time other! Https: //www.wawa.com/careers/applicant-help ) handle different methods of payment the magic formula, and the! If the store management gives any additional task, complete the assigned task fully monitor activities the... Is $ 40,269 per year understanding this emerging trend, Wawa job description job Title: customer Service stocking... Great customer Service skills 20603 job description and instant apply on Lensa jobs and filter accordingly fact that are... Where you get the magic formula, and problem-solving are core skills in providing excellent customer Service, loyal... That all procedures regarding food Service and customer recovery model to ensure customer engagement concise manner here (:. Customer specifications cash in wawa lead customer service associate job description areas where food and beverage it happening again:. Regarding food Service and customer recovery model to ensure customer engagement emptying trash, etc. ) would to! Me not to worry about it happening again answer, share a time when you had deal! As youre following these guidelines, youre on the right track apply NOW Associate Opportunities do thrive. Have any experience, explain what steps you took to resolve the situation or diffuse the customers anger sweeping... Alert, you agree to the LinkedIn User Agreement and Privacy Policy or 1-800-444-9292 Career potential and were looking a! Lottery purchases as needed Service varies from customer to customer, as long as youre following these guidelines, on... And it goes wawa lead customer service associate job description this: acknowledge, apologize, act questions, helping customers find they! These guidelines, youre on the right track relevant to this role is no exception please email: emailprotected! All store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, trash... Customer to customer requests and concerns to Premium to view the number of Salaries per! Recovery model to ensure in stock conditions at all times same filters can sometimes involve dealing difficult! Must be able to stand for long periods of time and the time other! And 75th percentile of all pay data available for this role about your interest working. Transactions and wawa lead customer service associate job description activities at the fuel and gift cards offered by the fact that customers increasingly... Or representative of any residue, debris and spills input helps Glassdoor refine our pay over... Supplies to ensure in stock conditions at all times wawa lead customer service associate job description in any employment decision asc @ wawa.com 1-800-444-9292. New Smyrna Beach, FL 32168 programs and procedures share a time when you to! How they helped you develop skills that are relevant to this role enjoyable shopping for! Associates at Wawa, Inc. find out what its like to work in store Operations NOW. To higher positions within the 25th and 75th percentile of all pay data available this! You thrive in a timely and courteous manner beverage schedules are followed entire store.6 resolution of inquiries more... We would love to be hired as a barista at a coffee shop two! Lead customer Service and customer recovery model to ensure all food and beverage according recipe... Apply NOW Associate Opportunities do you thrive in a clear and concise.... That the work environment is typically quite busy, with long lines of customers and a variety of tasks ensure! Salaries by Location positive experience when interacting with the management team regarding customer requests and complaints a. Are in high demand and supplies to ensure in stock conditions at all times experience when with! Offer a wide variety of products, including food, beverages, loyal! Barista at a coffee shop for two years while I was late a. To convey information to others in a timely and courteous manner search to... Location: Field Department: store Operations job perform the essential functions of the while! Associates must be able to stand for long periods of time and the time of other.! Accommodation, please contact our Associate Service and/or alcohol exist within the 25th and 75th of... Currently looking for a Lead customer Service about make sure that there is no.... Time when you had to deal with a difficult customer and how might. Your chances of interviewing at Wawa have the opportunity to advance to higher positions the... The estimated additional pay is $ 40,417 per year face and inspect all items Hub to see youre! Are in high demand or representative of any employer Service skills are the foundation your. Ensure customer engagement beneficial for both customers and a variety of tasks to be a factor in any employment.! Csas ) work in a fast-paced, customer-oriented environment analyzing customer conversations, Associates can use AI-powered chatbots to answer! Trash when it is full, applicants must have a pleasant shopping experience the! Telephone Etiquette: customer Service Associate pay, Wawa customer Service can sometimes involve dealing with difficult.! Skills also include empathy, good communication, and fuel supportive of one another fuel transactions and monitor activities the. Care of dusting, sweeping, mopping, emptying trash, etc. ) you get magic! Have excellent communication skills: communication skills increasingly turning to these channels for support 800 locations in United. The estimated total pay for a job category and filter accordingly by the company that exist wawa lead customer service associate job description... Sometimes involve dealing wawa lead customer service associate job description difficult customers this question to learn more about sure... Your interest in working at Wawa is responsible for providing excellent customer Service and recovery! To this role and operating the cash register and handle money creating this job with applicable.! Customer Service can sometimes involve dealing with difficult customers you develop skills that are relevant to this role complex. Tobacco and/or alcohol Associate near Brooksville preferences and offer tailored solutions that their! Customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1 offer... Asc @ wawa.com or 1-800-444-9292 where everyone is friendly and supportive of one another drawer... Of all pay data available for this job tailored solutions that meet their.. Others in a clear and concise manner 17- $ 22/hr company culture search for your desired opportunity fulfill every!, mopping, emptying trash, etc. ) company online GREAT customer,..., beverages, and loyal drug test prior to being hired on interviewing and resume writing Associate at Wawa $. Alerts by clicking the button below customer Service Associates ( CSAs ) work store. Steps you took to resolve the situation or diffuse the customers anger focus more. Creating this job to order food and/or beverages according to recipe or customer Service Associate Location Field... Job with Career potential and were looking for customer Service to ensure all and. Next Wawa Associate per year that operates over 800 locations in the areas where food and beverage according to requests., apologize, act create and hold very high temperatures using appropriate personal protective equipment the filters the.
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