fitbit scratch warranty

The warranty includes the device and wristband. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. covers one phone and 25 other household electronics, all for $15 a month. Save my name, email, and website in this browser for the next time I comment. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Students at any 2yr, 4yr, or graduate school are all eligible as well. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. It's moved! One claim only for any Lost phone per 12 months on eligible plans. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. Is my Fitbit waterproof for swimming readings? Since then, I've worked with technology in my career as a media educator and videomaker. Looking for Fitbit's return policy? Lets fix it! Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . Fitbit requires that you obtain a return authorization from one of their customer service representatives first. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. Type in Fitbit and answer a few questions. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. When your device is found to be defective within its warranty period, it may be eligible for replacement. If it doesnt work, Fitbit normally replaces it. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Then, write down your Fitbits serial number so you have that available too. It's more like Eskom - it's great if it works but you know you can't trust it. It works, but I cannot see anything on screen or reset. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Thanks for being a member! Hours are business only from Monday Friday, 7:00 AM 6:00 PM Eastern time (North America). Something went wrong. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Oops! Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. There are two barcodes on your Fitbits original packaging box. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. I need to replace my Fitbit Versa 2 screen protector under Lifetime Warranty. % of people told us that this article helped them. To create this article, volunteer authors worked to edit and improve it over time. The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. They have had their devices for over a year, meaning the Fitbit warranty no longer applies, and then, out of the blue, the device stops working. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. For example, if its your Fitbit Versa, do not send in the charger or the bands. This limited product warranty is provided free of charge. Your answer would be very much appreaciated. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 T3 Verdict. No, a replacement Fitbit does not come withits own warranty. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. Which Fitbit model is this happening to? When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. Their chat feature is usually the quickest way to get someone to assist you. Thank you We do not recommend sending an email, since that is not checked as frequently. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . 30 day returns | Buyer pays for return shipping | See details - for more information about returns. This is the day you first activated this Fitbit and the date when your warranty starts. To request a returnauthorisation, please contact Customer Service. If you find yourself in such a situation, the only option you have is to purchase another device. Totally died! It was only 2-3 months old when the issue with it began, so this has become pretty annoying. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). What do I need to do? It depends on what Fitbit model you use. Upon contacting Fitbit, the response many want to hear is that if the Fitbit warranty no longer covers it, they can repair the device. Ask them for your serial number and confirm the email associated with your Fitbit account. You can also find the same information on their website (opens in new tab). Let me know if you have any questions present. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. I had so many scratches on my last Fitbit and it worked great for over 3 years. Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). Their returns system is frustrating in the extreme. The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Defective bands including defects in materials and quality under normal use. Shop Now The rule of thumb is you must have paid for the entire purchase using that card to qualify. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/v4-460px-Remove-Scratches-on-a-FitBit-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/aid6725396-v4-728px-Remove-Scratches-on-a-FitBit-Step-1.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"